Terms of service

Terms of Service

This website is operated by AquaVela. Throughout the site, the terms "we", "us" and "our" refer to AquaVela. By visiting our store or purchasing from us, you agree to these Terms of Service.

Online store terms
You must be old enough to make a purchase in your location, or have permission from a parent or guardian. You agree not to use our products or website for any unlawful purpose.

Product information
We try to display product descriptions, images, pricing, and availability as accurately as possible. Small differences in color, packaging, or product appearance may occur because of screen settings, supplier updates, or product batch differences.

AquaVela products are bathroom and shower accessories. Product content focuses on shower comfort, replaceable cartridges, spray feel, and practical use. We do not make medical claims or guaranteed water-quality reduction claims unless supported by verified documentation.

Pricing and availability
Prices, promotions, shipping options, and availability may change without notice. We may correct errors, update product information, or cancel an order if pricing or availability was listed incorrectly.

Orders
When you place an order, you agree that the information you provide is accurate and complete. We may contact you if we need more information to process or deliver your order. We reserve the right to refuse or cancel orders where fraud, abuse, payment issues, stock issues, or address problems are suspected.

Shipping and delivery
Delivery times are estimates and may vary depending on destination, carrier handling, customs, local holidays, and fulfillment availability. Please review our Shipping Policy for more information.

Returns and refunds
Returns and refunds are handled according to our Return and Refund Policy.

Third-party services
Our store may use third-party services for payment processing, shipping, analytics, advertising, and fulfillment. These providers may have their own terms and privacy practices.

Limitation of liability
To the fullest extent permitted by law, AquaVela is not liable for indirect, incidental, or consequential losses arising from use of the website or products. Nothing in these terms limits rights that cannot be excluded under applicable law.

Changes to these terms
We may update these Terms of Service from time to time. The latest version will be posted on this page.